Frequently asked questions
Once you place your order, we will process your artwork and send you a digital proof for you to review. You can request changes to your artwork until you are 100% happy with your final design.
At this point, your payment becomes due and manufacturing will take between 2 - 4 business days for your order to be ready to ship. Depending on the delivery destination, your order will take between 1 - 6 business days to arrive.
Once you approve and pay for your order, it will take 2 - 4 business days to manufacture your magnets and be ready for dispatch.
The following table displays the number of delivery days for you to receive your order:
| NSW | 1 - 2 days (metro) or 2 - 6 days (country) | VIC | 1 - 2 days (metro) or 2 - 3 days (country) | SA | 1 - 2 days (metro) or 2 - 4 days (country) | QLD | 2 - 3 days (metro) or 2 - 6 days (country) | TAS | 2 - 4 days (metro) or 3 - 5 days (country) | WA | 3 - 5 days (metro) or 4 - 7 days (country) | NT | 4 - 5 days (metro) or 5 - 7 days (country) |
As you could appreciate, fridge magnets are super heavy so we ship your order to your door for a flat fee of $14 anywhere in Australia. We only use reputable couriers that offer an express service.
Magnets.com.au offers credit card payments using Visa and MasterCard. There are no additional fees to pay using credit cards. You can also pay for your order via Direct Deposits and Cheques. To keep our prices low, we do not offer trading accounts.
Yes, you are free to cancel your order at any time before your payment has been processed. There are no penalty fees applicable unless you have requested us to create or alter your artwork.
Yes. You are entitled to either a refund or reprint if Magnets.com.au have manufactured your magnets incorrectly at our fault. Any errors during the proofing stage that you have not detected and alerted us to are the responsibility of the client.
To view all pricing for our entire product range, please click here.
Simply select the product, size and quantity you are after. Easy as 1, 2, 3.
- Fridge Magnets
Our magnetic material is a strong 0.6mm thickness, designed to hold notes, bills and invitations to the fridge. They have an overall thickness of 0.7mm once the printed stock and protective cellosheen have been applied. Many competitors supply a 0.4mm material, however the finished product is flimsy and weak, struggling to hold even a single piece of paper. Often they bulk it up with a thick paper stock so it seems thicker when it really isn't. Be careful when shopping around.
- Car Door Magnets
Our outdoor magnetic material is 0.8mm thick, which has a stronger hold, meaning you can get much larger magnets and ensure that it holds onto vehicles even when travelling at high speeds. They have an overall thickness of 0.9mm once the printed UV laminated vinyl has been applied.
Yes, please contact us with your address details and we will be happy to express you a sample pack for you to feel and test our quality product range.
Definitely. All artwork is sent to you for review. You are free to request changes to your artwork until you are 100% happy before production commences.
All proofing occurs after your order has been placed. No payment is due until after artwork approval and you are ready for us to commence production.
No. Unlike most of our competitors, Magnets.com.au offer this service free of charge for all orders. However, if you require multiple designs for the same size/shape magnet, a small fee will apply:
- 1st design is FREE
- extra 1 - 4 designs @ $20 each
- extra 5 - 9 designs @ $15 each
- extra 10+ designs @ $12 each
You can supply your artwork in various formats, including: .pdf, .ai, .jpg, .eps and .psd. The finished product will look it’s best if your artwork is supplied sharp and clear, generally a minimum of 300dpi.
For more information about artwork, please click here.
Yes, please visit our Artwork Info section for all available templates
Almost, but just like all other printers, they will never guarantee an exact colour match. If colour matching is important for your your order, please let us know beforehand and we can arrange to send you a sample before production commences.
NSW - Parramatta
QLD - Brisbane CBD
WA - Cockburn Central
SA - Opening Soon
